Diversified Benefit Services, Inc. (DBS) is a third party administration firm dedicated to excellence in employee reimbursement programs and other unique employee benefits. Located in Hartland, Wisconsin, DBS is a privately held company with over 55 employees that prides itself on its benefit administration expertise and quality customer service. Since 1987, DBS has provided extraordinary service to employers of all types including manufacturers, health systems, school districts, financial institutions, municipalities and non-profit organizations. Our clients range from 4 employees to 20,000 employees and are located from coast to coast.
DBS specializes in the design, communication, enrollment, compliance testing and third party administration of Section 125 Flexible Spending Accounts (125-FSAs), Section 105 Health Reimbursement Arrangements (105-HRAs), Section 132 Transportation Reimbursement Plans (132-TRPs) and Health Savings Accounts (HSAs). DBS also provides pre-tax Premium Only Plans (POPs) and comprehensive plan enrollment services.
Experience and Knowledge
With twenty five years of experience administering specialized benefit programs, DBS has become a leader in the benefits industry. Our knowledgeable staff has assisted hundreds of clients in implementing their programs. Utilizing thoughtful listening, effective planning and clear communication, the DBS team offers clients peace of mind and high levels of satisfaction with our services. DBS has conducted educational seminars on FSAs and HRAs for universities, professional HR groups, Chambers of Commerce, benefit consultants and trade organizations. DBS is a member of ECFC (Employers Council on Flexible Compensation). ECFC is the premier trade organization which creates and promotes the most favorable regulatory environment for Section 105 and Section 125 plans.
One of our most important value added services is our dedication to educating employees on the benefit services being provided. As an example, with our FSA program, DBS' effective communication allows our clients to achieve participation results in the 35%-60% range (the national average is 12%-20%). Our crystal clear education process can include employee announcement letters, payroll stuffers, interactive group informational meetings and online account services. Many employers choose individual enrollment sessions with trained salaried enrollers using the DBS proprietary enrollment system.
Along with our highly trained team, DBS utilizes state-of-the-art computer systems and powerful software to ensure accurate and timely claims processing and proper plan management. Employees and employers can also access plan information online - securely and easily - via the DBS website. A.S.A.P. (Advanced Strategic Administration Program) is the premier system for plan information, account balances, online enrollment and much more. Our properly utilized technology allows DBS to keep a competitive edge while maintaining the human touch needed with our programs.